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Features
NSM 9.5 User Interface
NetSupport Manager 9.5 features
a modern look and feel in its UI, together with simplifying
the process of navigating through the product.
NSM 9.5 Extended Platform
Support
To extend the usage and benefits of NetSupport Manager, v9.5
includes additional support for both Intel based Mac computers
and the Solaris OS. NetSupport Manager 9.5 now carries Mac Universal
certification and is the first Remote Control solution available
with full support for the new Intel based systems. The Solaris
release is available for SUN SPARC systems.
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| Watch,
Share or Control the screen, keyboard and mouse of a workstation
irrespective of colour resolution, network protocol or
operating system. Use the Audio functions on multimedia
capable PCs' to talk to your users over the network, dial-up
or Internet link. |
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| Obtain
a real-time view of the hardware and software installed
on the target workstation at the click of a button, without
ever needing to leave the NetSupport Control program to
gather this information.
In addition, v9.5 collects over 50 items of information,
specifically about the hardware or environment of the
Client PC, where you can obtain details of applications
in memory, installed hot-fixes, processes running and
installed services.
As well as real-time reporting, NetSupport Manager also
provides the tools, security permitting, to allow you
to remotely stop and start services, end applications
and more.
TheNetSupport Manager Linux client now features
full Hardware and Software Inventory reporting in addition
to the previous Windows based systems supported.
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CLICK
FOR EXAMPLE
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Use NetSupports
Scan function to monitor exactly what is happening on
your networked workstations and servers and to see what
you users' are doing. Cycle through one or multiple workstations'
displaying their screens on your control console.
The new Monitor Mode feature allows a Control to display
a "Thumbnail" view of all connected Client workstations
simultaneously.
Interactive Thumbnails: Version 9.5 now features
real time monitoring of systems using active Thumbnails.
Thumbnail size can be adjusted on the fly, as can the
update interval. In addition, the Control users can mouseover
a specific thumbnail for an expanded view of the selected
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When a NetSupport Manager v9.5 control is installed
onto a PC, Manager now integrates directly with explorer,
allowing you to launch key functionality direct from
your system without needing to first start NetSupport.
A typical example would be within Network places, where
on viewing a list of PCs on the network, by selecting
the PC icon and using right mouse click, NetSupport
Remote Control, Chat and Inventory options are available
to launch.
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Watch,
Share or Control the screen, keyboard and mouse of a workstation
irrespective of colour resolution, network protocol or
operating system. Use the Audio functions on multimedia
capable PCs' to talk to your users over the network, dial-up
or Internet link.
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| Use
the powerful Show function to conduct computer-based training
without the need for overhead projectors, video splitters
or any additional hardware.
In addition, the new Broadcast Show feature greatly
improves Show performance when the central control workstation
needs to demonstrate to multiple users.
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Remote
Deployment: The NSD utility (NetSupport Deploy) provides
Network Administrators with the facility to install and
configure NetSupport Manager on multiple workstations
from a central site without the need to visit the machines
individually.
With NSD, you can:
- Remotely Install a NetSupport package on multiple
workstations simultaneously.
- Create and download specific Client Configurations
to multiple workstations.
- Remotely update NetSupport License details on multiple
workstations.
- Remotely Uninstall a NetSupport package from multiple
workstations simultaneously.
With v9.5, the Client version (if installed) is displayed
within the list. This works by making a pseudo connection
to the Client and reading the response to determine
the version. any installed version before v7 of NSM
is reported as "Pre v7.00" in the list.
Furthermore an additional configuration option has been
added allowing the user to only deploy NSM to workstations
that have an older version or no version at all. The
Client version is also checked, displayed and logged
during the deploy process.
(NB. NetSupport Deploy is
currently only supported on Windows XP*, 2000 and NT
workstations. *Specific information on how to deploy
to machines running XP, can be found on our website
at: HERE)
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| Full
and comprehensive security is built into all modules.
Everything from simple password protection through to
integration with NT Security and AES encryption up to
256 bit.
Record and Replay remote sessions for audit purposes.
You can even profile individual Control users and Client
workstations to have different security levels and capabilities.
Within v9.5, the Client can "force" the Control
to use encryption at a preset level. Once set the Client
then notifies the Control which encryption it needs.
The Control will then set its encryption, for that connection
only, to be at least as secure as the Client is requesting.
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NetSupport
includes a powerful Scripting Language and Scheduler that
allows you to automate the tasks you would normally perform
repetitively in the NetSupport Control and run them at
a time when most convenient to you.
Scripting contains a wealth of Desktop Management functions
such as the ability to interrogate Clients and retrieve
information such as free disk space; what operating system
they are running…
You can even use NetSupport Scripting to distribute
applications by using a combination of File Transfer,
Remotely Execute Applications and edit the Registry.
In simple terms, anything you can do manually with
NetSupport Manager, you can do automatically with NetSupport
Scripting.
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If
your workstation hardware and software supports it (Wake
on Lan NIC cards), you can use NetSupport to Power Up
/ Power Down your workstations over the LAN. Ideal if
needing to copy data to a machine that is turned off.
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The latest release includes improvements to capturing
client print output including support for Network and
USB printers.
Manager 9.50 now uses the WMI service (available on XP
and above) to create a ""Standard TCP/IP Port""
which it now uses to provide print capture support. The
Implementation on Window 2000 clients is similar but as
the WMI Service is not available as standard the registry
is updated by Manager to add the ""Standard
TCP/IP Port.
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NSM v9.5 now supports remote control of all x64 (AMD /
Intel) platforms, including Windows XP64 and Windows 2003*
*Italian
Support Coming soon
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