Apr 20, 2017

Tell us about Dawleys
Dawleys started in 1989 as a consultancy business before developing into a direct marketing services and fulfilment agency in 1991. The company has continued to grow and develop its service range and outsource solutions in response to changing technologies and client requirements.

What challenges were you trying to solve?
We wanted a solution which provided an accurate and easy to-read overview of all our assets, from proactively finding devices to highlighting software usage vs licences bought.

Why did you choose NetSupport DNA?
As an existing user of NetSupport DNA, we are thrilled with the latest update and all its new features. We were especially excited to use the endpoint security feature, which helps our business to control which devices and individuals can access our system and when. We have the ability to see exactly where all our PCs are – and with DNA pro-actively finding new devices on the network, its been a real time saver.

How is the software currently being used in your organisation?
It’s used to track and monitor all our IT assets across the business and keep an up-to-date inventory, which is great for renewing or redistributing items. We also use the power management tool to monitor energy costs and schedule PCs to turn on and off, which is real money saver. The new proactive alerts act as a great safety net, helping to avoid any major issues.