These days, we expect nothing less than instant communication – even when we’re at work. Some situations require instant responses too, like the call for a First Aider to go to a certain spot in the building or for people to be informed not to go to the kitchen if there’s a flood.

But getting that message out to everyone in the office at the same time can be a challenge. Email is the obvious choice, but it’s a flawed one, as many people only check it at certain intervals or messages go straight into folders for later.

So, what do you do? Our clever mass notification and alerting system, NetSupport Notify, could really help. Its messages go to staff computers and take a central position on the screen on top of everything else. They can also appear on display screens in communal areas – such as foyers, canteens and meeting rooms – so that everyone is informed, even when they’re away from their desks.

It’s quick and easy to use and can make communication simpler. You can send messages and alerts including:

  • Reminders
    Sometimes it’s good to remind staff when something is about to happen. Sending a message reminding them that “The fire alarm will be tested today at 11 am” is not only courteous but will, a) stop people from jumping out of their seats when it happens, and b) enable them to make that telephone call a couple of minutes later when it’s all over!

    Likewise, a message to inform everyone that “The email server will be down for maintenance from 5 pm” will help them know when best to write and send theirs.

  • Requests
    NetSupport Notify is great for those one-off situations where all staff need to do something specific, e.g., “Electrical contractors will be in overnight, so please turn off your computer before you leave.”

    In addition, just to keep the notion of hygiene uppermost in everyone’s minds, there’s a dedicated ‘Health update’ message template you can use to send out a message to remind people to use the hand sanitizer stationed around the building – or even just to wash their own cups and plates in the kitchen.

  • Emergencies
    When there’s a disaster, NetSupport Notify steps up. If there’s an accident and you need to call for a First Aider, an intruder has been spotted in a restricted area, there’s smoke coming from the server room or a suspicious package has been left somewhere – these are all great examples of where a NetSupport Notify alert can let multiple people know of a situation instantly. 

You don’t even need to manage a specific contact list for NetSupport Notify, as it syncs with Active Directory. This means it’s quick and easy to use – even with employees working remotely from home. With a few changes to its configuration, you can include these workers in notifications such as, “We are currently experiencing issues with the web server” or “New online resources are now available at xx” and all staff computers that are connected to the internet and the Notify Server will receive them.

It really is the perfect way to keep everyone in the loop, all of the time!

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